Privacy policy
Last updated: 2026-10-18
This policy explains what Track Tutor collects, how we use it, and your choices. If anything here is unclear, contact us at support@tracktutor.com.
Information we collect
Account information
When you create an account, we collect your name, email address, and (for password sign-in) a salted bcrypt hash of your password. If you sign in with Google, we receive your email and basic profile info from Google.
Group and content data
When you add or join a group, we store the group's name, your role in it, and your voice part assignments. Songs you upload include the audio files themselves and any metadata you provide (writers, performers, arrangers, lyrics).
Audio files
Uploaded audio is stored in Google Cloud Storage. Streaming URLs are signed and short-lived; only authenticated members of a group can play tracks belonging to that group.
Usage data
We use Google Analytics to collect anonymized page-view and interaction data so we can understand how the product is used and improve it.
We also use HeyCatch, a product-analytics service, to record how Track Tutor is used: pages viewed, features used, and milestones such as creating an account or starting a subscription. When you are signed in, we share your account identifier, name, and email address with HeyCatch so that this activity can be tied to your account. We use it to understand which parts of the product are working, to answer support questions, and to improve Track Tutor. Track Tutor controls this data: HeyCatch processes it only on our behalf and under our instructions, and does not use it for its own purposes. If you would like it removed, contact us at the address below.
How we use your information
- To provide and operate Track Tutor.
- To authenticate you and keep your account secure.
- To send transactional email — group invitations, password resets, and account notices.
- To improve the product based on aggregated usage patterns.
We do not sell your data, and we do not use your audio content for any purpose other than serving it to authorized members of your group.
Third-party services
Track Tutor relies on the following third parties to operate. Each has its own privacy practices.
- MongoDB Atlas — database hosting.
- Google Cloud Storage — audio file storage.
- Google — OAuth sign-in provider (only if you choose to use it).
- SendGrid — transactional email.
- Stripe — payment processing for paid plans. Card details go directly to Stripe and are never stored by Track Tutor.
- Google Analytics — anonymized usage analytics.
- HeyCatch — product analytics, processing personal data on our behalf (see “Usage data” above).
- Vercel — application hosting.
Your choices
- Account deletion. Email us at support@tracktutor.com to delete your account and associated data.
- Group deletion. Group owners can delete a group from its settings page; this removes all songs, playlists, and memberships within that group.
- Cookies. Track Tutor uses session cookies for authentication. Clearing cookies will sign you out.
Children
Track Tutor is not directed at children under 13. Please do not create an account if you are under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be announced via email or in-app notice.
Contact
Questions about this policy? Email support@tracktutor.com.